Team Structure
All our utility consultants are equipped with information such as suppliers, latest prices, procurement process, market updates, etc to get the best out of the constantly changing utilities market. A team-based approach maximizes benefits to all of our customers.
Knowledge Management
We provide our customers an array of information in order
to:
- Reduce process costs
- Improve co-ordination
- Provide comprehensive updates
- Improve business responses
- Reduce cycle time
Client Engagement
The end-to-end service delivery can last anything from 5 days
to 5 months, depending on the information available and the
complexity of the project. Our team works closely with the
customer’s team using a project management process that
ensures supplier selection and implementation results in a
smooth transfer.
Post selection support
This is provided to ensure:
- All sites go live on time
- Tariffs for all sites are administered
- Proper account handover from existing supplier occurs
- Online information on accounts is provided
Value added services
Data management systems for accuracy of billing, budget forecasting
and optimisation of usage.
Training
Regular on-line and off-line refresher modules are provided
to each
utility consultant. Modules include developments / news in
utilities sector.
Factors affecting industry like updates on technical, commercial
and legislation aspects are discussed continuously .